Conflicts at work become more common in the home office and the wide range of communication media we have today. However, for every conflict, there is a cause and a solution – which are not always so easy to notice, but they are there.
Yet, communication must be very well worked out in the work environment (whether remote or not) to avoid misunderstandings among team members. Although it may seem simple, this requires patience and dedication.
Therefore, we have selected 4 conflicts at work that are common and can be resolved through the team leader’s knowledge. Check them out!
1: Poor communication
We are still looking for a company that has never had a problem with bad communication – but this seems impossible, at least so far.
Since the dawn of mankind, human beings have needed communication to be understood. When we talk about the business environment, communication ensures that processes run smoothly among the team.
However, when done poorly, communication can hinder rather than help. However, the problem often persists because managers do not realize that it exists.
To help you, we can say that the symptoms of poor communication are:
- Communication noise;
- Lack of context;
- Lack of understanding
- How to deal with poor communication
As with many things, the key to dealing with bad communication is: to communicate more and more! Often, poverty of detail can lead to false assumptions.
In this case, the idea is that the leader leaves no room for misunderstanding, assumptions, or doubts. Always speak clearly to your employees – and encourage them to do the same.
For this, team dynamics can be a great way out. Many times, the team members are not connected enough to exchange important information for the progress of the work.
So, it’s time to get your hands dirty and exercise this soft skill in your team!
2: Workload management
We know that mental health is gaining more and more space in professional discussions. This has a clear reason: the constant pressure on team members and overwork.
As the cause of movements such as Quiet Quitting, the lack of workload management can lead your employees to extreme fatigue in a short period.
The results of this are not good, such as work-related illnesses, reduced productivity, a worsening team climate, and much more.
The good news is that, as we said, there is a solution for everything!
- How to deal with workload management
Planning can save lives (and companies).
To avoid overloading your employees, it is important to calculate the time each task takes to complete.
Once you know this, organize the tasks by day and leave time for possible delays and rest. Another important point is: to make your employees aware of what tasks they have to perform and what their priorities are at the moment.
Those who have too many priorities end up having none, which is why it is essential to know what the employee’s focus should be at that given moment.
3: Resistance to change
At Clubnet, we believe that innovation is the key to differentiating your business from all others in the market.
However, this does not mean that innovation is simple. Many people tend to be resistant to change not only in their personal lives but also in their professional environments.
As a leader, your job is to make sure that everyone is on the same page for the company’s development and future gains.
Ok, now you may be asking yourself, “how do I do this in the best possible way?”. Come with us!
- How to deal with resistance to change
Employees often resist change when they are targeted in a very hierarchical environment.
To deal with this resistance, it is essential to include everyone in the change processes. If they feel listened to, the tendency is that they will also see benefits in this new stage of the company.
So the solution here is to create a horizontal hierarchy that will bring everyone closer to the purpose of the change.
Companies must constantly deal with different personalities of employees – and even of leaders. And of course, this leads to clashes and discussions.
However, what many people don’t think about is that personality clashes can just be the result of poor communication between people.
When people communicate poorly and don’t feel included in the team, they tend to fight defensively to defend their point of view.
And how do we deal with this in the best possible way?
- How to deal with personality clashes
We will give you two simple tips to solve the problem.
The first is to encourage empathy in the organization. Make dynamics for the team members to realize that conflicts at work are common, but that everyone is thinking of the good of the company above all else.
The second is more complicated and takes more time, but it should be to stimulate greater communication among employees. It is essential that everyone feels included and heard.
See, conflicts at work are complicated, but for almost everything in life, there is a solution!